|
1. I received a letter with confirmation of the registration, but
I can't enter! What can I do?
|
In your mail program parameters choose the encoding of the letter as
windows-1252.
|
|
2. I do not know what encoding is and where to change it... Help!
|
In the letter there is a link. Even if the letter is unreadable, try to click on it, and you will pass confirmation of registration.
|
|
3. I have passed confirmation of registration, but my Form is not present
as a result of a search. Why?
|
Your form should pass a check by our site manager. It takes some time.
Be patient.
|
|
4. My form is visible by search, but is the latest one to come up...
|
It appears that your form is without a photo. Forms without photos have lower priority and are displayed below others as a search result.
|
|
5. I have registered at the English part of the site. Is it necessary for me to be registered in other parts in order for my questionnaire to be visible there as well?
|
No, Your questionnaire is automatically translated into 3 languages
|
|
6. I have entered my Login and password, and got transferred to registration. What's the matter?
|
You have incorrectly entered a combination Login and password. The probable reasons are:
- You Login consists only of capital letters, and at input you mixed upper and lowercase letters.
An example: you have registered Login MOSCOW, and typed in Moscow
- You Login contains capital letters, and you entered it in small letters only.
An example: your Login is Moscow, and you typed moscow.
- letters were mixed with numbers, or the other way around. It is necessary to pay attention to the following combinations:
- Letter B is similar to numeral 8 (Capital b header and numeral eight)
- Letter O is similar to numeral 0 (Capital o and numeral zero)
- Letter l is similar to numeral 1 (lower-case L and numeral one)
|
